Mitsubishi Heavy Industries
Engine & Turbocharger, Ltd
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Frequently Asked Questions

Q. What is the estimated lead time if you have to order engines directly from Japan?
A. Lead time for all engines is usually 90 days from the date the purchase order has been accepted by Japan.
Q. What is the price of an engine?
A. All pricing is quoted thru your local distributor. You can locate the distributor nearest you through our distribution link located above.
Q. How many engines fit in a container?
A. Please call your local distributor for this information.
Q. Can I buy a Tier 1 engine for distribution in the United States?
A. Tier 1 engines must be sold as EXPORT ONLY, unless they are purchased as replacement engines. (See replacement engine question below)
Q. Can I buy a replacement engine?
A. You can only purchase a replacement engine if the current tier does not meet the old engine performance. Then you may purchase thru your local distributor. All replacement purchases must be for a specific engine replacement as there are customs rules & regulations that must be met before purchasing these engines.
Q. Can anyone purchase an engine from Mitsubishi Turbocharger and Engine America,Inc. directly?
A. An authorized Mitsubishi distributor or OEM can purchase engines directly from Mitsubishi Turbocharger and Engine America,Inc.
Q. Can I buy a new Mitsubishi car, car parts or make payments thru Mitsubishi Turbocharger and Engine America,Inc.?
A. Mitsubishi Turbocharger and Engine America,Inc. is not a division of Mitsubishi Motors. We sell industrial engines and their related parts. Please contact your local Mitsubishi Motor car dealer directly.
Q. Are gasoline generators still available?
A. Please contact our parent company, Mitsubishi Heavy Industries in Japan for information on gasoline generators.
Q. Are gasoline generator parts still available?
A. Yes. You can continue to purchase gasoline generator parts from this office. Please call (630) 268-0750 ext. 306
Q. Is gasoline generator service still available?
A. Yes. You can continue to service your gasoline generator thru this office. Please call (630) 268-0750 ext. 710
Q. Will gasoline generator warranties continue to be honored?
A. Yes. You can continue to claim your warranties thru this office. Please call (630) 268-0750 ext. 710
Q. How can I get a copy of an invoice or freight bill?
A. Please call (630) 268-0750 ext. 605